Instructions and Information
Please indicate the course title and full course number when registering. It is always a good idea to provide an alternate date to allow for early overflows.
Payment and Fees: Fee payments must be submitted in the form of a check, money order, or major credit card number. If you are paying by company check or a money order, please validate your confirmation with a major credit card until the check payment has been received and executed.
Workshop Times: All workshops start on dates scheduled with registration beginning at 8:00 AM. Classes will start 8:30 AM and end at 4:00 PM, with one hour for lunch. (Lunch is on your own). Breakfast beverage and light snacks are generally available at each training site.
Confirmation:: Upon registration, we will send you a confirmation via fax or email. If your confirmation is not received by the workshop date, please call our Registrar at 1-888-389-1230, for a verbal confirmation. Should you cancel within the guidelines below, your credit will be charged a $125 administration fee per class.
Cancellation Policy: Cancellations are subject to a $125 administration fee, if cancelled in writing within 15 calendar days of the class start date. Your registration fee will be refunded less a $125 administration charge. After that, cancellations are permitted, but the entire workshop fee will be retained. You may apply the fee to a future workshop within a 12 month period or send a substitute. No-shows cannot transfer to another class and will not receive a refund. Please direct any questions regarding registration and/or fees to 301-839-3780 or via e-mail at contact@rgfcc.com.
All classes are subject to cancellation. When a class is cancelled, RGFCC assumes no responsibility for nonrefundable airline tickets or lodging expenses.
Complaint Resolution Policy: Registrant complaints regarding RGFCC live training sessions, i.e. cancellations, fees, handouts, materials, manuals etc., that are not expressly stated in it's published administrative policies should be directed to the Registrar. RGFCC strives to meet all registrant's expectations regarding workshop content and administration. Any complaints and/or refund requests must be submitted in writing and faxed to RGF Consulting Corporation - Attn: Registrar, at 301-839-3780. The Registrar will refer the matter to the resolution committee with the final resolution resting with the President. For more information related to administrative policies such as complaint resolutions, refunds, etc., please contact our office at 301-839-3603.